There are so many things that affect my experience at a
restaurant. Of course, the food is paramount but also important are the wait
staff, the wine list and the ambiance. We've had a couple of experiences lately
that though the food was good in one case, excellent in the other, the attitude
and wine list knocked both places down a notch in my husband's and mine
estimation.
The first was a dinner we had in Philly to celebrate our
anniversary. We hadn't planned far enough in advance since we thought we were
going to Pittsburgh for the weekend so we had a limited selection. I got us
reservations at Bistrot La Minette, which is off of South Street in
Philadelphia. It had a typical French bistro menu that looked good and I had a
friend who enjoyed their experience there, so why not? I made the reservation
via OpenTable and in the comment section, let them know it was our 25th
anniversary.
For some reason I thought the restaurant was BYOB, so since
we were celebrating 25 years, we brought along a really special Bordeaux to
drink. When we arrived, I scooted to the ladies room while my husband got
settled. When I returned he looked annoyed.
Apparently they weren't BYOB and the waitress, while acknowledging that
they could open our bottle for a corkage fee, was really snotty about it. Then
to make matters worse, the manager came over and again, acknowledged that yes,
they could open the bottle and charge a fee, but also made it seem as though it
was a major inconvenience and faux pas, even when my husband explained that it
was our 25th anniversary and we wanted something really special and had
obviously made a mistake about the BYOB thing.
Now I can understand that they wouldn't want everyone doing
this, but it was obviously a mistake on our part and they did have the
capability to still open the wine for us. But what they did was start the whole
experience off on a discordant note and insure that we would never return. If
they had been somewhat gracious about the whole thing, we might have felt
differently. The food was pretty good, though the foie gras was just plucked
from a can and it did feel like a bit of Paris but we won't be going back.
The second experience was at Stateside, a bar on East
Passyunk that I love. We had been there for drinks and a cheese board in the
summer and went with friends for dinner last weekend. The menu is small plates
and everything was delicious, though you need to pick wisely as some are really
small. The waitress was wonderful, very helpful and attentive. The cocktails
were fabulous...that is their specialty. But three of our party ordered a
bottle of wine rather than cocktails and that's where they feel short. The wine
list prices were grossly inflated. It's reasonable for restaurants to charge
double or a little more the state-store (we are in PA) price, but these prices
were nearly four times as much. It's hard not to resent being gouged. So though
we would go back for the bar experience (and snacks at the bar), it's unlikely
we'd return for dinner. A shame because there is a lot to like about this
place.
It makes me really appreciate a restaurant that can pull it all together and get every facet right.
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